Privacy Policy
Effective Date: January 1, 2024
Last Updated: January 1, 2024
1. Introduction
GrowthyW ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital marketing and business solutions services.
2. Information We Collect
2.1 Personal Information
We may collect personally identifiable information, including but not limited to:
- Name and contact information
- Email address and phone number
- Billing and payment information
- Company information
- Professional details and position
- Tax and accounting information
2.2 Usage Data
We automatically collect certain information when you use our services:
- IP address and device information
- Browser type and version
- Pages visited and time spent
- Referring websites
- Operating system information
- Marketing campaign interaction data
2.3 Marketing and Analytics Data
For our digital marketing services, we collect:
- Advertising campaign performance data
- Website metrics and conversions
- Audience and segmentation information
- Social media and engagement data
- Lead generation and CRM information
2.4 Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Analyze website usage
- Provide personalized content
- Improve our services
- Manage advertising campaigns
3. How We Use Your Information
3.1 Service Delivery
- Provide and maintain our digital marketing services
- Process transactions and payments
- Communicate with you about our services
- Provide customer support
- Manage advertising campaigns and marketing
3.2 Business Operations
- Analyze usage patterns and improve our services
- Send marketing communications (with your consent)
- Comply with legal obligations
- Protect against fraud and abuse
- Conduct market research and trend analysis
3.3 Legal Basis for Processing (GDPR)
We process your personal data based on:
- Contractual necessity
- Legitimate business interests
- Legal compliance
- Your explicit consent
4. Information Sharing and Disclosure
4.1 Third-Party Service Providers
We may share your information with trusted third parties who assist us in:
- Payment processing (Stripe, PayPal)
- Email delivery (Mailchimp, SendGrid)
- Analytics and reporting (Google Analytics, Facebook Analytics)
- Customer support (Intercom, Zendesk)
- Marketing services (Google Ads, Facebook Ads, LinkedIn)
- Cloud storage (AWS, Google Cloud)
4.2 Digital Marketing Platforms
To provide our services, we share data with:
- Google Ads and Google Analytics
- Facebook Business Manager
- LinkedIn Campaign Manager
- Email marketing platforms
- Marketing automation tools
4.3 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes
- Protect our rights and property
- Ensure user safety
- Investigate potential violations
4.4 Business Transfers
In the event of a merger, acquisition, or sale, your information may be transferred as part of the business assets.
5. Data Security
5.1 Security Measures
We implement appropriate technical and organizational measures to protect your information:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Continuous monitoring for security threats
- Encrypted and secure data backups
5.2 Data Breach Notification
In the event of a data breach, we will notify affected users and relevant authorities as required by law.
6. Your Rights and Choices
6.1 Access and Control
You have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Restrict processing of your information
- Data portability
- Object to processing
6.2 Marketing Communications
You can opt out of marketing communications at any time by:
- Clicking unsubscribe links in emails
- Contacting us directly
- Updating your account preferences
6.3 Cookie Management
You can control cookies through your browser settings, though this may affect website functionality.
7. Data Retention
We retain your personal information for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
7.1 Specific Retention Periods
- Account data: Duration of relationship + 7 years
- Marketing data: Until consent withdrawn
- Web analytics: 26 months
- Financial records: 7 years
- Support tickets: 3 years
8. International Data Transfers
If you are located outside our primary jurisdiction, your information may be transferred to and processed in countries with different data protection laws. We ensure appropriate safeguards are in place.
8.1 Transfer Mechanisms
- EU adequacy decisions
- Standard contractual clauses
- Binding corporate rules
- Approved certification schemes
9. Children's Privacy
Our services are not intended for children under 16 (or 13 in some jurisdictions). We do not knowingly collect personal information from children without appropriate parental consent.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
11. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination
12. GDPR Compliance
For EU visitors, we comply with GDPR requirements by:
- Obtaining explicit consent for non-essential cookies
- Providing clear information about cookie use
- Allowing easy withdrawal of consent
- Appointing a Data Protection Officer
13. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or prominent notice on our website.
14. Contact Information
For questions about this Privacy Policy or to exercise your rights, please contact us at:
Data Protection Officer
- Email: privacy@growthyw.com
- Address: [Your Business Address]
- Phone: [Your Phone Number]
EU Representative (if applicable)
- Email: eu-privacy@growthyw.com
- Address: [EU Representative Address]
This Privacy Policy was last updated on January 1, 2024.